Privacy Policy for AutoPartsDirect.ca
Effective Date: July 20, 2024
At AutoPartsDirect.ca, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, AutoPartsDirect.ca, and when you communicate with us via email at info@autopartsdirect.ca. By accessing or using our website, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register for an account, place an order, subscribe to our newsletter, fill out a contact form, participate in surveys or promotions, or communicate with us through email or other means. The personal information we collect may include, but is not limited to, your name, email address, mailing address, phone number, payment information (such as credit card details and billing address), and order history. Additionally, we collect non-personal information about your visit to our website. This may include your browser type, operating system, IP address, pages viewed, time spent on the site, and referring website. This information helps us improve our website and services.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Processing and fulfilling your orders, including sending you order confirmations and updates.
- Providing customer support and responding to your inquiries and requests.
- Improving our website, products, and services.
- Personalizing your shopping experience to better suit your needs.
- Sending you marketing communications, promotions, and newsletters.
- Conducting surveys, promotions, and contests to engage with our customers.
- Detecting and preventing fraud and abuse.
- Complying with legal obligations and protecting our legal rights.
We may also use your information to understand your preferences and interests, which allows us to offer you tailored content and recommendations.
3. Disclosure of Your Information
We may share your personal information with third-party service providers who assist us with various tasks, such as payment processing, order fulfillment, shipping, marketing, and website analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. We may also disclose your information to legal authorities if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our customers.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction. We will notify you of any significant changes to how your personal information is handled in such an event.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality. They enable us to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interactions.
You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly, and your user experience may be affected.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, please note that no data transmission over the internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
You have certain rights regarding the personal information we hold about you. These rights include:
- The right to access the personal information we hold about you.
- The right to request the correction of any inaccurate or incomplete information.
- The right to request the deletion of your personal information, subject to legal requirements.
- The right to object to the processing of your personal information.
- The right to withdraw your consent to receive marketing communications.
To exercise these rights, please contact us at info@autopartsdirect.ca. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit. Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records. If you believe we have collected information from a child under 13, please contact us at info@autopartsdirect.ca, and we will promptly take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date of the update. Your continued use of our website after the changes take effect constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
AutoPartsDirect.ca
Email: info@autopartsdirect.ca
Thank you for choosing AutoPartsDirect.ca. We value your trust and are committed to protecting your privacy and ensuring a secure and enjoyable shopping experience.
